New in Platform: Segments-Based Triggers & Filters

What’s new

Fountain’s Automation Center now supports segments as triggers and filters in automation workflows. Customers can leverage any existing segment to build more targeted, precise, and dynamic automations.

Why it matters

This update unlocks smarter automation by letting teams act on the specific groups that matter most — whether that’s applicants in certain stages, workers with defined attributes, or any custom segments. The result: less manual effort, greater precision, and stronger outcomes.

How it works

• Use any existing segment as a trigger to start workflows

• Apply segment-based filters to automation actions

• Combine segment filters with other workflow conditions for complex logic

• Works with all Worker Experience (WX) segments across the platform

  

Availability

This feature will be available to all customers using Fountain Automation Center V2 by early October 2025. Reach out to your CSM about any questions you have regarding activation.

No additional setup required.