Translate User-Generated Text in Onboard

This new feature in Onboard enhances accessibility and communication across different languages for workers and admins. This functionality allows admin-provided text and worker responses to be automatically translated, ensuring smooth and consistent language compatibility throughout the onboarding experience.

Benefits & Key Points

Seamless Communication in Multiple Languages

• Description: Admin-provided onboarding text is automatically translated to the worker’s preferred language, which can be set in their worker portal.

• Benefits: Increases accessibility and engagement by delivering onboarding tasks in the language workers are most comfortable with, based on their portal profile or browser settings.

Worker Response Translation

• Description: Automatically translates worker responses submitted in a language different from the admin’s profile language, enabling better comprehension of feedback.

• Benefits: Breaks down language barriers, allowing admins to accurately understand and act on worker feedback.

Language Preference Detection

• Description: The worker portal detects if the worker’s browser language differs from their profile language, prompting them to update their preferred language for a more personalized experience.

• Benefits: Ensures a smoother onboarding experience by providing language options that align with the worker’s needs.

How It Works

1. Enable the Feature:

   Contact your Customer Success Manager to enable this feature.

2. Automatic Translation Activation:

   Once activated, translations will occur automatically, translating text for both admin and worker-generated content.