- DATE:
- AUTHOR:
- Fountain Team
Fountain Product Release Note (10/6/2025 - 10/17/2025)
We’re excited to share three updates at Fountain that help you measure more, complete more, and manage access in one place.
Highlights
Clearer SMS metrics: See the full funnel with drill-downs and exports.
Smarter survey follow-ups: Workers get in-progress & pending surveys right after submission.
Unified permissions: Manage roles and product access in one console with changes synced across products
Learn more below, including links to all release update documentation.
Analytics & Optimization
Communicate | SMS Campaigns Metrics Enhancements
A redesigned dashboard shows the full deliverability-to-conversion funnel with drill-downs and exportable reports.
Available to all customers using SMS Campaigns (by 3rd week of October 2025)
Engagement & Follow-through
Pulse | Recommended Surveys
After submitting a survey, workers see in-progress and pending items with one-click resume and gentle nudges to finish.
Available to all Pulse Customers (roll out on October, 8th 2025)
Admin & Access Control
Platform | Unified Permissions
Manage role permissions and product access from a single console, with changes synced across products, within the Fountain Platform.
Available to users on the new Fountain platform → contact your CSM for activation
Full deployment: late Oct 2025
Next steps
Visit your Fountain account dashboard to access these updates in your products today.
Contact your Fountain Customer Success Representative or support@fountain.com if you need help getting any features enabled.
Visit new.fountain.com to read more about Fountain product releases and updates.