Product updates

Sam

Sam Satisfaction Manager

Sam now includes a Satisfaction Manager — proactive voice check-ins at key worker touchpoints that capture structured feedback and surface retention risk in...

July 9, 2026

Sam

Sam browser voice calls

Sam now supports browser-based voice calls — workers join via a browser link instead of receiving a phone call, with a built-in fallback to request a phone...

July 9, 2026

Onboard Onboarding

Onboard | Internal Tasks

Onboard flows now support admin-assigned internal tasks — letting teams like HR, IT, Finance, and hiring managers complete their steps inside Fountain so...

July 9, 2026

Onboarding

Onboard Task Manager

The Onboard Task Manager is now available — a dedicated workspace where admins triage and complete pending worker tasks without leaving the Onboard...

July 9, 2026

Platform

Applicant Consent and Privacy Compliance Updates

Three compliance-focused updates ship together — bringing Fountain in line with A2P 10DLC, GDPR, and CPRA requirements. Granular SMS and Calls Consent (now...

July 9, 2026

Hire ATS

Universal Dashboard is now generally available

Universal Dashboard — Fountain's unified, task-driven landing page for recruiters across Hire and Onboard — is now generally available. Since the first...

July 9, 2026

Hire Go

Multiple scheduler stages in Hire Go

Hiring managers can now run complete multi-round interview processes entirely within Hire Go — no need to route second interviews through Hire. Previously,...

July 9, 2026

Hire ATS

Show Applicant Portal Link

The Applicant Profile now surfaces a direct link to the Applicant Portal, giving recruiters faster access to portal-based status and next steps. Previously,...

July 9, 2026

Hire ATS

Configurable Default Limit Access for Openings

Accounts can now set their own default for the 'Limit Access' checkbox on new Openings. It's a default, not a lock — whoever creates an Opening can still...

July 9, 2026

Onboarding

Flow Versions

Flow Versions lets admins update and republish live onboarding flows — no duplicating, no archiving. Changes apply only to workers who haven't started;...

July 9, 2026